La Rum Bar

Context

La Rum Bar runs a high-energy hospitality venue where operations depend on seamless service. Energy plays a foundational role in maintaining atmosphere and comfort.

Problem

A change of tenancy combined with multiple supplier transitions introduced complexity and administrative delay. Supplier communication became fragmented and difficult to manage. Operational focus was interrupted as the team attempted to resolve supplier handovers without dedicated support.

Solution

NGP took control of the entire transition, engaging with suppliers directly and managing all stages of the tenancy change. The venue team received regular updates without needing to chase. This allowed operations to continue smoothly while the energy situation was stabilised in the background.

“NGP took ownership for me, chased up every supplier and managed to make the seemingly impossible change of tenancy very easy.”

— Peter Kitchener