808 Bar & Kitchen

Context

808 Bar & Kitchen operates as a premium hospitality venue known for consistency and customer service. Energy contributes to both guest comfort and kitchen operations.

Problem

Multiple consultancy firms had been trialled, yet service levels remained inconsistent. Contracts were offered with minimal transparency, and procurement decisions lacked proper context. The team faced unnecessary admin and uncertainty, particularly when seeking to renew or renegotiate supply terms under pressure.

Solution

NGP applied a hands-on procurement strategy led by an experienced account manager. Supply terms were benchmarked, and recommendations were made using live market data. All communications ran through one channel, ensuring simplicity and clarity. With energy fully under control, the team redirected focus back to growth and customer experience.

“We have worked with many energy consultants and had advice on procurement of contracts from a number of different firms, however, nobody has come close to them.”

— Harry Adamson